Claim Management

Claims Management

Project Claim Management

Navigate complex project landscapes with confidence using our specialized Claim Management services. We provide strategic expertise and tailored solutions to safeguard your interests, mitigate risks, and optimize project outcomes, ensuring a seamless resolution of claims for successful project delivery.

Based on its extensive experience, PM ERA adopts a systematic and process-driven approach to address claims comprehensively.

Claim Prevention and Mitigation

Claim prevention lies in the project’s initiation and contract formulation stages. PM ERA supports clients in establishing robust prevention and mitigation measures, ensuring tender documents are comprehensive and contracts well-considered. As construction begins, our focus shifts to effective contract administration and claims management to mitigate the impact of potential claims.

Here are our services for claim prevention and mitigation:

Pre-Award Services:

Conduct in-depth contract reviews
Analyze terms and conditions
Define risk profiles
Align with project scope
Ensure compliance with applicable laws

Post-Award Administration:

Efficiently administer contracts
Create critical correspondence logs
Illustrate contractual processes through graphs and tables

Claim Management Strategy:

Develop and implement a robust claim management strategy
Align the strategy with contract risks

Claim Resolution

When claims become inevitable, PM ERA collaborates with legal partners to address a claim’s validity and assess entitlement for time or cost compensation.

Our claim resolution services encompass:

Forensic Analysis:

Provide comprehensive claim forensic analysis
Assess and quantify the loss of productivity and disruption of work

Adjudication and Arbitration Support:

Offer assistance in adjudication and arbitration cases

Success in claim resolution hinges on closely adhering to contract terms and conditions, providing a detailed breakdown of alleged additional costs and time, and presenting comprehensive supporting documentation. PM ERA follows a comprehensive approach to claim resolution, ensuring a thorough and effective process.

Why Choose PM ERA?

In choosing PM ERA, clients benefit from added value that transcends standard services:

Mitigate the risk of financial losses arising from contract ambiguity and incompleteness
Ensure compliance with contract terms and conditions
Minimize the risk of losing claim entitlement
Establish a robust claims position through early detection and effective records management
Improve winning prospects with a comprehensive professional claim impact report
Increase the likelihood of winning adjudication
Avoid lengthy arbitration processes

Tools and Techniques

At PM ERA, we employ a range of tools and techniques to ensure the seamless management of project claims. Our approach is rooted in efficiency and effectiveness, incorporating the following methods:

Comprehensive Checklist:

Summarizing contract obligations, requirements, and deliverables in a comprehensive checklist form. This tool ensures clarity and thoroughness in understanding and managing project commitments.

Forensic Schedule Analysis:

Using advanced forensic schedule analysis techniques for accurate delay analysis and extension of time claims.

Measured Miles Technique:

Implementing the measured miles technique for claiming loss of productivity. This technique provides a reliable method for quantifying productivity losses, ensuring fair and accurate claims.

Change Order Documentation:

Thoroughly documenting change orders, ensuring clarity on changes to the original scope, cost, and schedule, minimizing the risk of disputes.

Lessons Learned Documentation:

Documenting all lessons learned throughout the project lifecycle. This proactive approach prevents the recurrence of mistakes, fostering continuous improvement and enhancing future project outcomes.

At PM ERA, our expansive toolkit ensures that your Project Claim Management Services are thorough, strategic, and tailored to the unique requirements of each project.

Claims in Contracts – Part One

Claims in Contracts – Part Two

Claims in Contracts – Part Three

We are ready to help

Trust PM ERA to guide you through the intricacies of claim management, from prevention to resolution. Partner with us for a proactive, comprehensive, and cost-efficient approach to project success.

We hold ourselves to a higher standard. Integrity, Teamwork, Transparency, Commitment and Accountability are the fundamentals that make us different.